Our business lines

IT Services

ITIL - ITSM Processes

“Design of ITIL processes and implementation and support of these through ITSM platforms.”

Monitoring and Discovery

“Rapid identification, analysis and resolution of IT problems in organisations. Discovery, cataloguing and management of IT components.”

Planning

“Undertaking of thousands of scheduled tasks every day, control of routines and their dependencies. Time reduction and failure control.”

Automation and Orchestration

“Substitution of manual tasks, increased efficiency, standardisation of components, cost optimisation and error reduction.”

Reporting and Scorecard

“Information Exploitation, Business Intelligent, Data Mining, Proactive Forecasting for taking data in your business processes.””

Infrastructure and Cybersecurity

Service and System Rollout

“Deployment of information systems infrastructures. Construction and optimisation, as well as their updating and improvement.”

Cloud and Virtualisation

“Infrastructure hosting. All the activities necessary to have control of your infrastructure in safe and accessible environments.””

Systems and Services Administration

“Administration of services and infrastructures, both new and transferred.””

Systems and Services Consultancy

“Design of information systems infrastructures. Organisation of these based on the client’s requirements.”

Cybersecurity

“All activities necessary for the prevention and reparation of security problems within information systems infrastructures.”

Training

Tailor-made training

“Training adapted to the needs and uniqueness of the client in order to meet the new challenges of market competencies..”

Gamification

“To transfer the mechanics of games to the training environment. To acquire knowledge and skills in fun ways.”

Digital Campus

“Platforms adapted to digital distance training. A highly efficient alternative in remote training with huge benefits for companies.”

Soft Skills

“Training and coaching to acquire soft skills, increasingly necessary and sought after by companies.”

Hard Skills

“A wide range of traditional training in tools and platforms for the undertaking of professional tasks.”

SERVICE AS PRINCIPLE

Famytec Solutions has extensive experience in the management of IT platforms, infrastructures and training services. We have a highly experienced team of professionals with contracted “expertise” and recognition in the today’s technology market.

Services are developed by Famytec Solutions as a system of change and continuous improvement. These services must be developed with personalised care and be focussed on the needs and objectives of the client.

FOCUS

To clarify all objectives by refining the details of business processes.

MODERNISATION

To evolve with the best technologies to enrich the service.

TRAINING

The team must be increasingly capable and must offer alternatives that improve the service.

TALENT AS A MEDIUM

CLIENT SATISFACTION AS AN OBJECTIVE

The client’s objectives are our objectives.
We align ourselves with their needs and follow a series work guidelines in order to achieve satisfaction with the services provided.
We walk the road together and we achieve success together.

THE TEAM AS A WORKING ENVIRONMENT

ADDING FOCUS
AGREEMENT
COMMITMENT
SHARING
COMMUNICATION
TRUST